Privacy
Policy
- Where
personal information (such as your name, address, telephone number,
e-mail address and banking details information) is submitted to the
Dolphin Rock Guest House & Wellness Centre site
by the user, for example through sending an e-mail or filling in required
fields, the following principles are observed in the handling of that
information:
a. The Dolphin Rock Guest House & Wellness Centre
web site collects, processes and stores only such personal information
regarding users as is necessary to provide the services offered. The
specific purpose for which information is collected is apparent from
the context in which it is requested.
b. The Dolphin Rock Guest House & Wellness Centre
web site will not use the personal information submitted for any other
purpose other than the efficient provision of services, including
the Dolphin Rock Guest House & Wellness Centre
web site and services offered through it by third parties, without
obtaining the prior written approval of the user or unless required
to do so by law.
c. The Dolphin Rock Guest House & Wellness Centre
web site will keep records of all personal information collected and
the specific purpose for which it was collected for a period of one
year from the date on which it was last used.
d. The Dolphin Rock Guest House & Wellness Centre
web site will not disclose any personal information regarding a user
to any third party unless the prior written agreement of the user
is obtained or the Dolphin Rock Guest House & Wellness
Centre web site is required or permitted to do so by law.
e. If information is released with the user's consent the Dolphin
Rock Guest House & Wellness Centre web site will retain
a record of the information released, the third party to which it
was released, the reason for the release and the date of release,
for a period of one year.
f. The Dolphin Rock Guest House & Wellness Centre
web site will destroy or delete any personal information under its
control which has become obsolete.
- Information
collected about users through their use of the Dolphin Rock
Guest House & Wellness Centre web site is the property
of the web site owner.
- The web site
owner will retain all ownership of and copyright in any database of
users' personal information.
- No credit card
information is retained or stored by the web site owner.
- Note that, as
permitted by the ECT Act, the Dolphin Rock Guest House &
Wellness Centre web site may use personal information collected
to compile profiles for statistical purposes and trade in these profiles.
No information
contained in the profiles or statistics will be able to be linked
to any specific user.
Collection of
anonymous data
- In order to
provide the best possible and most relevant service, the Dolphin
Rock Guest House & Wellness Centre web site may use standard
technology to collect information about the use of this site. This
technology is not able to identify individual users but simply allows
this web site to collect statistics.
- The Dolphin
Rock Guest House & Wellness Centre website utilises cookies.
A cookie is a small file that is placed on the user's hard drive in
order to keep a record of a user's interaction with this web site.
a. Cookies from the Dolphin Rock Guest House & Wellness
Centre website allow the web site owner to tailor advertising
and other services to your displayed preferences.
b. Cookies by themselves cannot be used to personally identify users
but will be used to compile anonymised statistics relating to use
of services offered or to provide us with feedback on the performance
of the Dolphin Rock Guest House & Wellness Centre
web site.
- If a user does
not wish cookies to be employed to customise his or her interaction
with the Dolphin Rock Guest House & Wellness Centre
website, it is possible to alter the manner in which their browser
handles cookies. Please note that, if this is done, certain services
on the Dolphin Rock Guest House & Wellness Centre
website may not be available.
Access to personal
data
- Where a user
believes that personal data concerning them held by the web site owner
is outdated or incorrect they may request that such personal data
be corrected - please use our contact page. Any request for such a
correction must specify both the incorrect data and the proposed correction
and must give full reasons for the request.
- Users can request
access to any relevant personal data held by the Dolphin Rock
Guest House & Wellness Centre web site owner as laid
out in the Promotion of Access to Information Act 2 of 2000 ("PROATIA")
and where such access is necessary for them to exercise and/or protect
any of their rights.
- Detailed information
on PROATIA and the procedure to follow in making a request for access
to personal data is available in the web site owner's Promotion of
Access to Information Manual.
Links to other
web sites
- We have no control
over and accept no responsibility for the privacy practices of any
third party sites to which hyperlinks may have been provided and we
strongly recommend that you review the privacy policy of any site
you visit before using it further.
Security
- While reasonable
measures are taken to ensure the security and integrity of information
submitted to The Dolphin Rock Guest House & Wellness
Centre site, this web site can not under any circumstances
be held liable for any loss or other damage sustained by a user or
users as a result of the intentional or accidental release of information
by an employee of the web site owner or any third party.
- Users and/or
subscribers are prohibited from releasing their username and/or password
to any other person.
Children's privacy
- We regard the
safety and privacy of children using the Dolphin Rock Guest
House & Wellness Centre web site extremely seriously
but it remains the ultimate responsibility of the parents and other
care-givers of children to ensure that they are not exposed to inappropriate
content or behaviour.
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